Manage change and innovate
During this training, participants will discover the universal mechanics that arise from change, as well as the different ways to act when an unexpected event disrupts deeply rooted habits. They will identify and assess the potential risks they may encounter in order to anticipate them, but above all to lead change rather than undergo it. Throughout these workshops, learners will face real-life changes and will need to define concrete actions to manage complex situations. They will then determine the most effective strategies to get their colleagues on board with a change initiative, and encourage them to act together. Finally, they will unleash their creativity through the Design Thinking method.
Who it is for
No prerequisites are required to enroll in the training.
Objectives
- Recognize the phases of change in a given situation
- Support colleagues in their ability to respond to change
- Identify the different types of risks
- Plan and manage different risk situations
- Initiate and lead change for oneself and for others
- Adapt in an unstable environment
- Implement a cyclical process of innovation and feasibility
Program
Session01
Acting in the face of change
Managing change
- Discovering the different phases of the change curve
- Reflection on moving forward oneself as well as helping one's colleagues move toward acceptance and thus championing something new
- Supporting one's colleagues in a current context of change
Controlling risk
- Playful hands-on exercise with the “risk” game
- Analyzing risk from the perspective of likelihood and severity
- Discovering the risk management matrix
- Applying the “risk chart” to real situations
Session02
Leading change
Being a driver of change
- Creating a sense of urgency to initiate change
- Identifying the steering team, sharing the vision and strategy
- Buy-in from stakeholders and sparking initiative-taking
- Measuring the impact and maintaining strong motivation
- Creating a new culture
Innovating through design thinking
- Discovering and putting empathy into practice: gathering needs
- Discovering and putting problem identification into practice: the 5 Whys?
- Discovering and putting ideation into practice: divergence <> convergence
- Discovering and putting prototyping into practice: the wallet exercise
- Discovering and putting the test phase into practice
- Presenting your value proposition
Before the course
Theoretical content, text excerpts, and examples of communication messages will be shared with participants to ensure they have a minimum knowledge base. Discussions may also take place with the trainers in order to assess each participant’s context and level.
Assessment
Your learning outcomes are assessed through a practical case, a simulation or a questionnaire. You receive a certificate of completion at the end of the course.
Practical information
For terms and deadlines, contact us at least 15 days before the date you have in mind.
Accessible to people with disabilities: a designated disability coordinator follows up on any adaptation request, to be reported before the course.
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A course for your team?
Describe your context and what you want to change. We will point you to the right person.