Taking action against discrimination and microaggressions
Being faced with a situation of discrimination or microaggression at work can cause hesitation: fear of doing the wrong thing, saying the wrong thing, overstepping one’s role, or creating tension. Yet not reacting can help problematic situations take root. Taking action therefore means understanding one’s room for maneuver, identifying the most appropriate stance, and having concrete reference points to intervene appropriately in such situations. In this training, participants will learn to analyze situations of discrimination and microaggressions, choose an appropriate stance, and intervene constructively. Through practical scenarios, role-playing, and analysis of real-life cases, they will develop operational reflexes to reframe a situation of discrimination or microaggression, support the people concerned, and contribute to a respectful and inclusive work environment.
Who it is for
No prerequisites are required to enroll in the training.
Objectives
- Recognize situations of discrimination and microaggressions
- Understand your role and room for maneuver
- Choose an appropriate approach based on the context and stakeholders
- Intervene constructively in response to a situation of discrimination or microaggression
- Support the people concerned with accuracy and listening
- Contribute to a respectful and inclusive work environment
Program
Session01
A. Understanding your role and your room for maneuver
- Understanding your role and identifying the different possible approaches to a situation
- Analyzing the barriers to reacting (uncertainty, fear of doing the wrong thing, hierarchy…)
- Clarifying responsibilities according to one's role (employee, manager, HR)
- Review of workplace situations
Session02
B. Intervening in an appropriate and well-judged manner
- Learning communication techniques to intervene appropriately
- Concrete wording to reframe a situation
- Role-playing based on realistic cases
- Group analysis of intervention strategies
Supporting and acting over time
- Understanding the needs of the people involved
- Adopting an appropriate posture of listening and support
- Sharing best practices to prevent situations
- Formalizing concrete actions to implement in one's work environment
Before the course
Theoretical content, excerpts from texts, and examples of communication messages will be shared with participants to ensure they have a minimum foundational knowledge base. Exchanges may also take place with the trainers in order to assess the context and level of each participant.
Assessment
Your learning outcomes are assessed through a practical case, a simulation or a questionnaire. You receive a certificate of completion at the end of the course.
Practical information
For terms and deadlines, contact us at least 15 days before the date you have in mind.
Accessible to people with disabilities: a designated disability coordinator follows up on any adaptation request, to be reported before the course.
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A course for your team?
Describe your context and what you want to change. We will point you to the right person.